If you have an EMERGENCY and the office is not open please contact our out of hour’s emergency number 07824 057076.
Examples of real emergencies:
- Gas leaks - call Transco immediately on 0800 111 999.
- Electrical loss of power due to mains fault only call 0800 375 675.
- Water leaks which can't be stopped by turning off an isolation valve/ stop tap.
- Burglaries which require doors or windows securing.
- Locked out of the property due to faulty/collapsed lock.
- Boiler breakdowns in extreme weather conditions.
- Electrical wiring/installations causing sparking or shocks.
Examples of non-emergencies:
- Blocked drains or sinks.
- Lost Keys - A spare key maybe available or a lock change will be required - we will charge an emergency call out charge and materials.
- Broken kitchen appliances.
- Blown fuses or bulbs.
- Boiler breakdowns in mild weather conditions.
- Any other remedial faults
Please note that if a contractor is called out for a non-emergency you may be charged
Please e mail firstname.lastname@example.org if you would like to report an issue or problem at your property.